For US domestic flights

Your flight was 3+ hours late. You may be owed $250 per passenger.

We check your flight, file the claim, and only get paid if you do.

Free to check. Takes about 2 minutes.

Official airline channels only
The airline pays you directly
10% fee, only if you're paid

Example

You arrived in Austin 3h 25m late.

You're likely owed

$750

$250 × 3 passengers

Original arrival: 7:00 PM
Actual arrival, AUS: 10:25 PM
Rule: 3h or more late

Free to check. 10% only after you're paid.

Flight trackers tell you you're late. Nobody tells you what you're owed.

93%

of Americans don't know their air passenger rights.

1 in 3

passengers are told their rights during a disruption.

< 1 in 4

eligible travelers ever file a claim.

How it works

From late arrival to money in your account

You tell us about one flight. We do the rest, and the airline pays you directly.

1
Add your flight
Enter the flight number and date of the flight that got you to your final destination.
2
We check the delay
We compare your scheduled and actual arrival using flight data. If it was 3 or more hours late, we show what you're likely owed.
3
We file, you get paid
We file with the airline through its official channel and keep you posted by email. The airline pays you directly.

Do you qualify

If you got there 3 or more hours late, you're likely owed

What matters is when you reached your final destination, not what happened on the way.

A US domestic flight, on any US airline
Arrived at your final destination 3 or more hours late
Any cause, including weather
Flown within the past year
$250 for every passenger on the booking
One person can file for everyone on the booking

Not covered yet

Cancelled or diverted flights. That's a different claim.
International flights, including US flights to or from another country.
Flights more than a year ago.

Pricing

Free to check. 10% only if you're paid.

On a $750 claim for three passengers, our fee is $75. If the airline doesn't pay, you pay nothing.

Feature	Flightback	Typical claim services	Filing on your own
What it costs	10%, only after you're paid	35% or more	Free
Who pays you	The airline, directly	The service, after its cut	The airline
Paperwork and follow-up	We handle it	They handle it	You do
Updates	By email at every step	Often slow	Up to you

Flightback

What it costs: 10%, only after you're paid
Who pays you: The airline, directly
Paperwork and follow-up: We handle it
Updates: By email at every step

Typical claim services

What it costs: 35% or more
Who pays you: The service, after its cut
Paperwork and follow-up: They handle it
Updates: Often slow

Filing on your own

What it costs: Free
Who pays you: The airline
Paperwork and follow-up: You do
Updates: Up to you

Built for trust

Scam sites target delayed travelers. Here is how we are different.

Official channels only

We file only through each airline's official claims channel. Every rights link goes to the airline or the US Department of Transportation.

Your money comes straight to you

The airline pays you directly, in cash or travel credit. It never passes through us.

No surprise fees

You see our fee before you add a card. Nothing is charged until the airline pays you, and nothing at all if it doesn't.

We never ask for your airline login

We only need what's in your confirmation email: the confirmation code, names, and ticket numbers.

FAQ

Questions travelers ask

What counts as 3 hours late?

We compare when you actually reached your final destination with when you were scheduled to arrive. If your booking had connections, it's the arrival of your last flight that counts.

I was rebooked. Isn't that my compensation?

No. Getting you to your destination is the airline's job. Compensation for arriving 3 or more hours late is owed on top of that.

Does the cause of the delay matter?

No. Weather, crew, a late aircraft, or anything else. If you arrived 3 or more hours late, you're likely owed.

How much could I get?

$250 for each passenger on the booking. A family of three could be owed $750.

What does Flightback cost?

Checking your flight is free. If we file and the airline pays you, our fee is 10% of what you receive. On a $750 claim, that's $75. If the airline doesn't pay, you pay nothing.

Why do you need a card?

The airline pays you directly, so we save a card to collect our fee afterward. Nothing is charged when you file.

How long does it take?

Airlines respond within 30 days. We email you when they do, and we explain their reply in plain language.

Is this a real service?

Not yet. This site is a demo for a product case study. No claims are filed and no card is charged.

Late by 3 hours or more? Find out what you're owed.